Welcome to the latest edition of Promoting Excellence, the ELGH news and current debate e-bulletin - access previous editions by clicking on the issue number above.

This edition features:

ELGH welcome Janet Biscoe

Janet has joined the ELGH consultancy team to provide additional media management expertise. Read her article below on managing the media in a crisis or find out more about Janet by clicking here.

Further details of the media management support available from Janet and other ELGH associates will be circulated soon; but in the meantime we would very happy to discuss your requirements with you - please click here to find out how to contact us. 

Media Management in Crisis

ELGH consultant Janet Biscoe considers the increasing media demands on public services at a time when communications teams are being reduced in size.


Click here to view the article.

Public Sector Quality Management Systems

ELGH consultants, Colin Pullen and Roger de Ste Croix, explain why public services should continue to invest in quality management systems during a time of financial constraints.


Click here to view the article.

ELGH events

Dates are being finalised for the following events to take place during January 2014 at Lambeth Town Hall:

  • Scrutiny: making an impact -  (click here for details)
  • Crisis Management & The Media (click here for details)


We would like to hear from you 
We welcome your thoughts and comments on the issues raised here and the current challenges you are facing.
Please get in touch with us, and the wider professional community, via promotingexcellence@elgh.org.uk.

Alternatively you can share your ideas by joining the ELGH discussion group on LinkedIn. Click here to visit our LinkedIn pages.